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Simplifying your life, nurturing theirs.

Serving All of Long Island

Compassionate Caregivers

Flexible Care Plans

24/7 Patient Care

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Simplifying your life, nurturing theirs.

Serving All of Long Island

Compassionate Caregivers

Flexible Care Plans

24/7 Patient Care

Hours:

Request Lorem Epsom

Hero Request Form

Simplifying your life, nurturing theirs.

Where compassionate devotion meets uncompromising excellence. 

Serving All of Long Island

Compassionate Caregivers

Flexible Care Plans

24/7 Patient Care

Request Lorem Epsom

Hero Request Form

Simplifying your life, nurturing theirs.

Serving All of Long Island

Compassionate Caregivers

Flexible Care Plans

24/7 Patient Care

We are honored to welcome you into our family.


At Caring Hearts Home Care Agency, we provide professional, compassionate home care services to families across Long Island.



We proudly care for veterans and their families in the comfort of their homes.


Our dedicated caregivers are here to support your unique needs with reliability, dignity, and a personal touch — every single day.

Caring Hearts Home Care Agency NY

Private Pay Only

No Insurance 

Non-Medical Agency 

HHA & CNA Staff 

Licensed & Insured 

State of New York 

10+

Years

500+

Families

24/7

Available

98% 

Satisfaction

"Our mission is to care for each client as we would our own family — with compassion, respect, and caregivers devoted to their needs and dignity."

— MARTA FLORCZYK, FOUNDER 

Our Story

Mission & Vision 

Services

Transportation

Private Pay & FAQ 

WHY BEGIN YOUR JOURNEY WITH US

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PERSONALIZED CARE PLANS

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COMPASSIONATE CAREGIVERS

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FULLY LICENSED & INSURED

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PROUDLY LOCAL

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HHA & CNA PROFESSIONALS

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YEARS OF EXPERIENCE

A caregiver in a white uniform places a supportive hand on the shoulder of a person holding a cane, both smiling.

In-Home Care Services

Our personal home health aid in Garden City, NY supports daily living activities while providing companionship and emotional support. We help with personal hygiene, meal preparation, medication reminders, light housekeeping, transportation, and errands so clients can enjoy a better quality of life at home.

A caregiver rests a hand on the shoulder of a person seated in a wheelchair, looking out a window.

Specialized Home Care Services

We provide customized home health aid in Great Neck, NY for specific conditions and recovery needs. These services include post-surgery care, dementia support, chronic illness management, and rehabilitation assistance, all delivered with genuine compassion and care.

In Loving Memory

Mr. Dominic Casillo 

Beloved Client · US Army Veteran · March 22, 2005 

Born from love.

Built on legacy. 


Caring Hearts Home Care Agency was founded in loving memory of Mr. Dominic Casillo — a beloved client and proud United States Army veteran whose extraordinary warmth and humanity inspired everything we are today.


Through the privilege of caring for Dominic, our founder Marta Florczyk discovered her true calling. She witnessed firsthand the immeasurable importance of compassion, dignity, and genuine human presence in elder care.


Dominic was a man of remarkable warmth — generous of heart, gentle of spirit, and deeply caring toward everyone in his life, including those who cared for him. Even as a client receiving assistance, he treated his caregivers with profound kindness and genuine affection.


When Dominic passed peacefully on March 22, 2005, Marta made a promise — to carry his legacy forward and build something worthy of the man who inspired it.

"His name lives in ours.

His spirit lives in every client we serve."

— Marta Florczyk, Founder

 OUR MISSION

Our mission is to care for each client as we

would our own family — with compassion, respect,

and caregivers devoted to their needs,

their dignity, and their life. We provide presence,

devotion, and peace of mind to every family

who places their trust in our hands. 

— Caring Hearts Home Care Agency · Long Island, NY 


OUR VISION

A future where every elder lives

with dignity & joy. 

To become the most trusted concierge home care agency in New York — setting the gold standard across Long Island, Brooklyn, Queens, Manhattan, and Westchester.

OUR CORE VALUES


Compassion

Genuine warmth and open heart — always.

Dignity

Reverence and respect in every moment.

Sacred Trust

Absolute transparency and consistency. 

Excellence

No compromise in anything we do. 

White-Glove

Complete, undivided devoted attention. 

Family First

You are never a client. You are family.

In-Home Care Services

Our certified caregivers assist with personal hygiene, meal preparation, medication reminders, light housekeeping, and companionship — helping clients live comfortably and independently at home.

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Specialized Home Care Services

We provide personalized home care services tailored to meet the individual needs of each client across Long Island — delivered with professionalism and genuine compassion.

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Caring Hearts Home Care Agency NY

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Caring Hearts Home Care Agency NY

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SPECIALIZED CARE & HEALTH MANAGEMENT


A devoted caregiver who becomes

the heart of the home.

Household Management 

Housekeeping, laundry, meals & appointments — every detail managed with elegance. 

Pet Care 

Feeding, walking & caring for animals — preserving comfort & joy pets bring. 

Gardening & Outdoors 

Garden care, outdoor walks & gentle activity — honoring nature's restorative power. 

Health Management 

Medication reminders, health monitoring & coordination with medical professionals. 


SAFETY & PROACTIVE MONITORING

Your loved one's safety is our

sacred commitment.

Fall Prevention 

Home assessment & hazard elimination to ensure complete safety. 

Medication Management 

Precise, timely reminders — eliminating missed doses & risks. 

Health Monitoring 

Continuous observation with transparent reporting to family. 

Emergency Response 

CPR & first aid certified — composed & prepared always.

Every journey with care & precision. 


GMC Yukon ATC

Adapted Transfer Coach

  • Electronic transfer lift system
  • Gull-wing door — wide unobstructed entry
  • Lowered & reinforced floor
  • Swivel seat — client transfers from wheelchair
  • For clients who can transfer, not manage stairs

BEST FOR:

Limited mobility clients who can transfer from wheelchair to seat. 

Toyota Sienna WAV

Wheelchair Accessible Van

  • Full power wheelchair ramp
  • Secured tie-down — client stays in wheelchair
  • ADA compliant — extra cabin height
  • Medical appointments & therapy transport

BEST FOR:

Clients who remain in wheelchair during transport.

Toyota Crown

Executive Personal Driver

  • Dedicated personal driver included
  • Full day rental — 8 hrs, unlimited stops
  • Weekly rental — 7 days total flexibility
  • All destinations: appointments, errands, visits

BEST FOR:

Clients needing personal driver for daily or weekly transport

Why Private Pay is Better for Your Family

Private Pay means better care,

total control, no restrictions. 

Private pay means families pay directly — without Medicaid, Medicare, or insurance. This deliberate choice ensures the highest standard of care, completely tailored to your loved one. 

  • No Insurance Limits

       You decide the hours & services — not an insurance company.

  • Higher Quality Caregivers

       Chosen for character & compassion, not just approval lists.

  • Truly Personalized Care

       Completely custom plans with no bureaucratic restrictions.

  • Care Begins Quickly

       No pre-authorization. Can start within 24-72 hours.

  • Complete Privacy

       No third party involved in your loved one's health info.

  • Long-Term Care Ins.

       Accepted Many LTCI policies cover our private pay services. 

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Here's what our satisfied patients are saying...

At Caring Hearts Home Care Agency NY, we take pride in providing exceptional home health care services to our patients. We would be grateful if you could share your thoughts about our business with others. Your feedback helps us improve and helps others make informed decisions. Please take a moment to leave a review of Caring Hearts Home Care Agency NY, and let others know what you think.

Frequently Asked Questions

  • What services does a home health aide provide?

    A home health aide helps individuals maintain comfort, safety, and independence while receiving care at home. Services may include assistance with bathing, dressing, grooming, meal preparation, medication reminders, mobility support, companionship, and light housekeeping. Care plans are often tailored to the client's personal needs, health conditions, and daily routines. Families seeking a dependable home health aid in Garden City, NY often look for compassionate caregivers who can provide both physical assistance and emotional support. Professional in-home care can help seniors and individuals recovering from illness remain in familiar surroundings while receiving the help they need each day.

  • Who can benefit from home health care services?

    Home health care services can benefit seniors, individuals recovering from surgery, people managing chronic conditions, and those with mobility limitations or disabilities. Some families also arrange care for loved ones living with memory loss or cognitive decline. In-home support allows individuals to receive personalized care without leaving the comfort of home. A dependable home health aid in Great Neck, NY can assist with everyday tasks while helping clients maintain dignity and independence. Families often appreciate the flexibility of home care because services can be adjusted based on changing health needs, recovery progress, or the level of daily support required.

  • How do families know when it is time for home care?

    Families may notice signs that a loved one is struggling with daily tasks, mobility, medication management, meal preparation, or household responsibilities. Frequent falls, missed appointments, poor hygiene, forgetfulness, or social isolation may also suggest that extra support is needed. Home care can provide assistance before safety concerns become more serious. Choosing a professional home health aid in Garden City, NY can help families feel more confident that their loved one is receiving attentive and compassionate care. Early support may also improve comfort, reduce stress for family caregivers, and help individuals continue living safely in their own homes longer.

  • What should families look for in a home health aide?

    Families should look for caregivers who are experienced, compassionate, dependable, and properly trained for the level of care needed. Good communication, patience, professionalism, and attentiveness are also important qualities. It can be helpful to ask about caregiver screening, background checks, scheduling flexibility, and supervision provided by the agency. A reliable home health aid in Great Neck, NY should also understand the importance of building trust and respecting the client's personal routines and preferences. Families often feel more comfortable when caregivers take time to communicate clearly, provide updates, and create a supportive environment that promotes dignity and comfort.

  • Can home health care be customized for individual needs?

    Yes, home health care plans are often customized to meet the unique needs of each client. Some individuals may need only a few hours of assistance each week, while others require daily or around-the-clock support. Care can include companionship, personal care, mobility assistance, meal preparation, transportation help, or recovery support after surgery or illness. Families searching for a dependable home health aid in Garden City, NY often appreciate flexible care plans that can adapt over time. 

  • How does home care support family caregivers?

    Family caregivers often balance caregiving responsibilities with work, parenting, and personal obligations, which can become physically and emotionally exhausting over time. Home care services provide additional support that can reduce stress and help prevent caregiver burnout. Professional caregivers can assist with daily tasks, supervision, companionship, and personal care, allowing family members to rest or focus on other responsibilities. A compassionate home health aid in Great Neck, NY can help create a more balanced routine for both the client and their family. 

  • Is home health care only for seniors?

    No, home health care is not limited to seniors. Individuals of many ages may benefit from in-home support after surgery, illness, injury, or while managing chronic medical conditions. Some clients may need temporary assistance during recovery, while others require ongoing care because of mobility challenges or disabilities. A professional home health aid in Garden City, NY can provide flexible care that matches the client's age, health needs, and lifestyle. 

  • What are the advantages of receiving care at home?

    Receiving care at home allows individuals to remain in familiar surroundings while maintaining routines that support comfort and emotional well-being. Many people feel more relaxed and independent in their own homes compared to unfamiliar care settings. Home care can also provide one-on-one attention tailored to the client's personal needs and preferences. Families often value the flexibility and personal connection that in-home care provides. Choosing a reliable home health aid in Great Neck, NY can help clients receive compassionate assistance while staying close to family, pets, neighbors, and daily routines that contribute to a greater sense of stability and comfort. 

  • How can home care improve daily quality of life?

    Home care can improve daily quality of life by helping individuals maintain independence while receiving personalized support in familiar surroundings. Caregivers may assist with meal preparation, mobility, hygiene, medication reminders, companionship, and light housekeeping. This support can reduce stress and make everyday routines more manageable for both clients and their families. Many families choose a trusted home health aid in Garden City, NY, because personalized care allows loved ones to remain comfortable at home instead of moving to an unfamiliar environment. 

  • Why is personalized home care important for families?

    Personalized home care is important because every individual has unique health conditions, routines, preferences, and support needs. A customized care plan allows caregivers to focus on the specific assistance each client requires, whether that includes companionship, mobility support, meal preparation, or recovery care after surgery or illness. Families often feel more confident when care is adjusted to meet changing needs over time. Working with an experienced home health aid in Great Neck, NY can help families create a comfortable and dependable care routine for their loved ones.